Alphabelt help and support for timing belts and special belt solutions

We do not only offer products of the highest quality to our customers, but we also support them with help and advice. We counsel you before the order is processed and support you afterwards as well. Also, in case of emergency we are always there for you.

Your project is our project - that's why our experienced experts accompany you from the very beginning in identifying the optimal solution. In terms of design thinking, we think ourselves into your situation and your needs - to do this, first of all we listen to you. Practice has shown that an open exchange of knowledge, know-how and opinions often leads to unexpected solutions that also save resources: Lead times, costs and time are reduced considerably. Your needs determine our new developments - the solutions to your challenges generate our increase in know-how. For this, part of our services in the initiation phase is often free of charge for you.

When complex solutions are required for belts with special specifications or for special purposes, we make a drawing. This is a service for our customers, so with pleasure we leave the draft to you for internal use. Perhaps you would like to think about the application of the product more closely, or perhaps you will come up with further details in the course of the initiation process - or perhaps you will use the drawing right away for the approval of your project.

Not only the high quality of our belts keeps the number of our satisfied new customers constantly growing - our customer service also contributes to this. We are always there for you on the free hotline 0800 2338 2338 - you can contact us with any of your concerns. With us, you will even find help and support for products that do not originate from our company.

The failure of a belt has brought your entire production to a shutdown or interrupt your service chain? Even then we are there for you - the fastest solution for your emergency is our mission. We can help you with both express production and express delivery. In case of a production breakdown, it is best to send us the order description with the relevant data immediately. If we need to manufacture the required product, we will be ready to accept your express order, which will then be given priority for production. If the belt is in our stock, we will ship it by express delivery. In case of utmost emergency, the product will also reach you by air freight in a small aircraft within Germany.